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A very common email reply to me:

"#curl is not deemed important enough for a support deal. I will instead submit a public issue/discussion item about [the discussed matter]"

#curl
in reply to Wolf480pl

@wolf480pl sure, but I try to resist temptations of strong sarcasms and bitterness as they don't help
in reply to daniel:// stenberg://

isn't this similar to the bystander phenomenon where everybody uses curl so everybody assumes it's not their responsibility to maintain?

Have you found a constructive way to solve this issue?

in reply to Dion Moult

@thinkMoult yes, it is exactly that. I'm trying out different approaches to this but I cannot say that I have found a really good one yet...
in reply to Dion Moult

@thinkMoult IMHO the solution is the EU's Cyber Resilience act: essentially it says "either fund a structure to support maintaining the code or take full responsibility for it".
in reply to Jordan Maris 🇪🇺 🇺🇦 #NAFO

@jmaris @thinkMoult yeah, the optimistic take on that is that it will drive companies to pay up (to projects), but I think we need to wait and see if that is actually what is going to happen...
in reply to daniel:// stenberg://

@thinkMoult perhaps, yes, but let's see... I've already heard whispers from the automobile industry about this.
in reply to daniel:// stenberg://

@jmaris @thinkMoult I’m always amazed when clients have no problem paying for 5-10 contractors at $200/hour to try and build something but a single $100 donation to support a project the entire company depends upon is considered communism.
in reply to daniel:// stenberg://

I recall you posting mails from some organisations which sounded quite different, e.g. requiring a security check or the like 😅
Seems people can't decide
in reply to daniel:// stenberg://

Maybe only accept paid bug reports!
Set a price, and if not paid in a month, delete the request.
in reply to daniel:// stenberg://

In other words, we'll use your tool but we aren't willing to pay to support it. Ah, the wonders of open source and free as in beer.
in reply to daniel:// stenberg://

One can only naively hope they realize that cuts both ways… their issue may not be deemed important enough either.